Thursday, August 12, 2021

Experiencing Data Latency in Azure Portal for Many Data Types - 08/13 - Resolved

Final Update: Friday, 13 August 2021 03:08 UTC

We've confirmed that all systems are back to normal with no customer impact as of 8/13, 03:00 UTC. Our logs show the incident started on 8/04, 18:45 UTC and that during the duration of the incident customers using Azure Monitor and/or Application Insights for metric APIs or alerts may experience data latency when attempting to query for custom metrics. Customers may additionally experience alerts firing improperly due to the data not loading as expected.
  • Root Cause: The failure was due to a misconfiguration from a dependency
  • Incident Timeline: 8/04, 18:45 UTC through 8/13, 03:00 UTC
We understand that customers rely on Azure Monitor as a critical service and apologize for any impact this incident caused.

-Eric Singleton

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