Final Update: Thursday, 16 September 2021 08:43 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/16, 08:18 UTC. Our logs show the incident started on 09/16, 07:45 UTC and that during the 33 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in West Europe region.
-Vyom
We've confirmed that all systems are back to normal with no customer impact as of 09/16, 08:18 UTC. Our logs show the incident started on 09/16, 07:45 UTC and that during the 33 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in West Europe region.
- Root Cause: The failure was due to issue with one of our dependent service.
- Incident Timeline: 33 minutes - 09/16, 07:45 UTC through 09/16, 08:18 UTC
-Vyom
