Final Update: Tuesday, 14 September 2021 09:41 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/14, 08:42 UTC. Our logs show the incident started on 09/14, 08:20 UTC and that during the 22 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in West Europe region.
-Vyom
We've confirmed that all systems are back to normal with no customer impact as of 09/14, 08:42 UTC. Our logs show the incident started on 09/14, 08:20 UTC and that during the 22 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in West Europe region.
- Root Cause: The failure was due to issue with one of our dependent service.
- Incident Timeline: 22 minutes - 09/14, 08:20 UTC through 09/14, 08:42 UTC
-Vyom
