Final Update: Monday, 06 September 2021 11:43 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/06, 11:12 UTC. Our logs show the incident started on 09/06, 10:31 UTC and that during the 41 minutes that it took to resolve the issue some customers might have experienced intermittent data gaps and incorrect alert activation in Norway East region.
-Srikanth
We've confirmed that all systems are back to normal with no customer impact as of 09/06, 11:12 UTC. Our logs show the incident started on 09/06, 10:31 UTC and that during the 41 minutes that it took to resolve the issue some customers might have experienced intermittent data gaps and incorrect alert activation in Norway East region.
- Root Cause: The failure was due to issue with one of our backend service.
- Incident Timeline: 41 minutes - 09/06, 10:31 UTC through 09/06, 11:12 UTC
-Srikanth
