Final Update: Friday, 01 October 2021 03:27 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/01, 02:45 UTC. Our logs show the incident started on 10/01, 02:25 UTC and that during the 20 minutes that it took to resolve the issue some customers in Central India Region may have experienced issues with data gaps and incorrect alert activation.
-Jayadev
We've confirmed that all systems are back to normal with no customer impact as of 10/01, 02:45 UTC. Our logs show the incident started on 10/01, 02:25 UTC and that during the 20 minutes that it took to resolve the issue some customers in Central India Region may have experienced issues with data gaps and incorrect alert activation.
- Root Cause: Issues with one of the backend services.
- Incident Timeline: 20 minutes - 10/01, 02:25 UTC through 10/01, 02:45 UTC
-Jayadev