Wednesday, October 27, 2021

Experiencing Data Access issue in Azure Portal for Many Data Types - 10/27 - Resolved

Final Update: Wednesday, 27 October 2021 17:51 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/27, 16:15 UTC. Our logs show the incident started on 10/27, 07:15 AM UTC and that during the impact hours that it took to resolve the issue majority of customers in FairFax experienced Data Access issues and errors related to authentication when accessing Application Insights data, or Logs data in Workbooks via the Azure Portal 
  • Root CauseConfiguration change that was deployed to Fairfax caused Data Access issue in Azure Portal .
  • Incident Timeline: 10/27, 07:15 UTC through 10/27, 16:15 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Arish Balasubramani

Posted at