Final Update: Wednesday, 13 April 2022 11:59 UTC
We've confirmed that all systems are back to normal with no customer impact as of 04/13, 11:05 UTC. Our logs show the incident started on 04/13, 10:40 UTC and during the 25 minutes that it took to resolve the issue some of the customers in Canada Central may have experienced issues accessing data as well as missed or delayed alerts.
-Soumyajeet
We've confirmed that all systems are back to normal with no customer impact as of 04/13, 11:05 UTC. Our logs show the incident started on 04/13, 10:40 UTC and during the 25 minutes that it took to resolve the issue some of the customers in Canada Central may have experienced issues accessing data as well as missed or delayed alerts.
- Root Cause: The failure was due to one of dependent service being unhealthy.
- Incident Timeline: 25 minutes - 04/13, 10:40 UTC through 04/13, 11:05 UTC
-Soumyajeet
