Thursday, April 21, 2022

Experiencing Data Access issue with Azure Monitor Metrics Private Preview - 04/21 - Resolved

Final Update: Thursday, 21 April 2022 15:25 UTC

We've confirmed that all systems are back to normal with no customer impact as of 04/21, 14:35 UTC. Our logs show the incident started on 04/21, 09:02 UTC and that during the 5 hours & 33 minutes that it took to resolve the issue some customers in South Central US and North Europe may experience errors querying metrics data from the private preview metrics batch service.
  • Root Cause: The failure was due to one of our backend dependency.
  • Incident Timeline: 5 Hours & 33 minutes - 04/21, 09:02 UTC through 04/21, 14:35 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Sai Kumar

Initial Update: Thursday, 21 April 2022 15:03 UTC

We are aware of issues with Azure Monitor Metrics Private Preview API and are actively investigating. Some Azure customers in South Central US and North Europe may experience errors querying metrics data from the private preview metrics batch service starting from 04/21 09:02 UTC.
  • Work Around:  NA
  • Next Update: Before 04/21 18:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Sai Kumar

Posted at https://sl.advdat.com/3vs2HiEhttps://sl.advdat.com/3vs2HiE