Tuesday, June 8, 2021

Experiencing Data Access issue in Australia East - 06/09 - Resolved

Final Update: Wednesday, 09 June 2021 03:49 UTC

We've confirmed that all systems are back to normal with no customer impact as of 6/9, 03:00 UTC. Our logs show the incident started on 06/09, 02:43 UTC and that during the 12 mins that it took to resolve the issue customers in Australia East may have experienced timeouts or errors indicating Query failures.
  • Root Cause: The failure was due to a backend component that for a short period reached its threshold.
  • Incident Timeline: 12 minutes - 06/09, 02:43 UTC through 06/09, 02:54 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Chandar

Posted at https://sl.advdat.com/2TQSywS