Monday, September 20, 2021

Experiencing Data Gaps issue in Azure Portal for Many Data Types - 09/21 - Resolved

Final Update: Tuesday, 21 September 2021 01:13 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/21, 00:35 UTC. Our logs show the incident started on 09/21, 00:05 UTC and that during the 30 minutes that it took to resolve the issue some customers in Central India Region may have experienced data gaps for Application Insight resources using Metrics and Workspace Enabled Application Insight resources using both Logs and Metrics and also incorrect alert activations for these resource types.
  • Root Cause: The failure was due to one of the backend services.
  • Incident Timeline: 30 minutes - 09/21, 00:05 UTC through 09/21, 00:35 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


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