Final Update: Wednesday, 27 October 2021 15:18 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/27, 14:24 UTC. Our logs show the incident started on 10/27, 13:40 UTC and that during the 44 minutes that it took to resolve the issue. A subset of customers may have experienced data loss issue Central India region.
-Mohsin Inamdar
We've confirmed that all systems are back to normal with no customer impact as of 10/27, 14:24 UTC. Our logs show the incident started on 10/27, 13:40 UTC and that during the 44 minutes that it took to resolve the issue. A subset of customers may have experienced data loss issue Central India region.
- Root Cause: The failure was due to Overload of traffic to AI Gateway temporarily.
- Incident Timeline: 44 minutes - 10/27, 13:40 UTC through 10/27, 14:24 UTC
-Mohsin Inamdar
